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Pre-orders open · +91 7378010000

Customer care

Questions,answered plainly.

Fit

Do these straps fit every watch?

No. They are designed only for compatible conventional watches with the specified lug width and a standard spring-bar attachment. Please confirm your case before purchase.

Are these smartwatch straps?

No. The collection is intended for traditional analog watches. We do not offer smartwatch bands or adapters.

What if I don't know my lug width?

Use the size guide, measure your old strap at the watch end, or send us your watch model and clear photos of the lugs so we can advise carefully.

Can I use one on a luxury watch?

Only if the lug system and dimensions are confirmed. For high-value watches we recommend a professional fitting. TAAROKH is not endorsed by any watch brand.

Product

Can fabric straps get wet?

Treat them as textile accessories, not waterproof straps. Avoid prolonged moisture unless a specific product lists tested performance instructions.

Are these genuinely hand-block printed?

The process for each product is stated on its product page. We only use that description where the material source and printing method are verified. Until then, our designs are described as 'inspired by' these traditions.

Will colours match the photos exactly?

Screen colours vary, and printed fabric can have controlled variation. Product images on the site are digital renderings for now; they will be replaced with photographs of the real straps.

Orders

How do I pay?

All orders are Cash on Delivery: you pay the courier in cash when your strap arrives. We call the number you give at checkout to confirm every order before dispatch.

Can I order by phone?

Yes. Call +91 7378010000 with your watch's lug width and the strap you'd like.

Can I exchange the width?

Exchanges will follow our published returns policy. Eligibility depends on product condition and applicable law. Contact us before dispatch if you think you chose the wrong width.

How long is delivery?

Shipping times and charges will be published once our courier and production process are confirmed.